Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.0
Location
7.3
Service
9.0
Dining
7.0
Guest reviews
7.6/10
based on 7 reviews
8.6
8.6/10 based on 221 reviews
Rachel
United States,
October
2023
7.6/10
I had a wonderful stay at the hotel. The room was beautifully posh with a hot tub and a stunning view over the valley, allowing a glimpse of air balloon flights, though it was a bit dark due to the lack of natural light and minimal internal lighting. The price was on the higher side, but the overall experience was lovely, with luminous and comfortable surroundings.
Rooms
8.0
The room was really beautiful, luminous, and comfortable.
Service
9.0
The service was very nice and friendly, and the staff made sincere efforts to accommodate vegetarian preferences.
Location
7.0
The hotel is conveniently situated close to the main area of the town, with easy access to nearby restaurants. However, there is ongoing construction in the newly developed area.
Dining
7.0
The dining experience was good, with a variety of delicious local and international dishes, although there were limited vegan choices despite requesting in advance.
Facilities
7.0
The hotel offers basic facilities to meet essential needs.
Ron
United Kingdom,
May
2023
7.8/10
The hotel exudes charm with its cave-style rooms, offering a sweet touch of uniqueness. While our selected room didn't match exactly, the overall posh ambiance, especially with the hot tub and stunning valley view, made up for it. We even caught a glimpse of the air balloon flights!
Rooms
8.0
The cave-style rooms were charming and unique, although there was a discrepancy with our initial selection. The room was posh, featuring a hot tub and a beautiful valley view.
Service
9.0
The staff went the extra mile to make our stay pleasant, even securing hard-to-find tickets for us on short notice. We were genuinely grateful for their efforts.
Location
7.0
The hotel's slightly elevated position on a hill offered magnificent views, plus it was conveniently close to the town center. However, ongoing construction in the area slightly affected the overall appeal.
Dining
7.0
The dining experience was a mix of positives and negatives. While the variety of local and international dishes was delicious, there could have been more options such as fruits, fresh bread, and yogurt. However, the fish and chips were a highlight.
Facilities
8.0
The hotel boasted a range of facilities to enhance the stay, from room service to car hire. However, there was room for improvement in terms of dining options.
Kenneth
United Kingdom,
May
2023
8.0/10
My stay at the hotel was a mix of highs and lows. The room, although not exactly as booked, was well-heated and clean with a comfy bed and stunning views from the terrace. The lack of air conditioning made it uncomfortably hot at times. The staff was incredibly friendly and helpful, arranging various activities and airport transfers with great care. The location was ideal for watching the sunrise over the valley, despite ongoing construction in the area. Dining options were a bit limited, especially for vegans. Overall, it was a memorable but slightly imperfect experience.
Rooms
8.0
The room was well-heated, clean, and had a comfy bed and linen. The view from the terrace was excellent.
Service
9.0
The staff was very nice and helpful, arranging activities and airport transfers with great care.
Location
8.0
The location was perfect for watching the sunrise over the valley, but ongoing construction works were noticeable.
Dining
7.0
The dining experience was good, but vegan options were limited despite advance requests.
Facilities
8.0
The facilities were clean, well-organized, and the staff was professional and cooperative.